"Yes ma'am; pot is marijuana."
"Yes ma'am; p.m. means the evening."
"Yes, ma'm; your letter was returned because you put the return address in the middle and the recipient's address in the top left."
"Yes, ma'am, even though your nephew goes to church and prays, he still was caught doing drugs and is in our jail."
"No, you're not a bad mother to not bond out your daughter. Sometimes people need to be punished."
Not all the same person, thankfully.